For kirana shops, departmental stores & supermarkets

Grocery and supermarket software in Kolkata & across West Bengal

Loose items weighed straight into the bill, several counters running at once, shelf tags printed in your own store, and offers that apply themselves — running on SwilERP, our flagship product, set up and supported from Kolkata with sub-dealers right across West Bengal.

GROCERY & RETAIL TRADE
SWIL Authorized Platinum Partner Kirana & grocery shops Departmental stores Supermarkets Multi-store chains

What we set up, by the kind of store you run

A corner kirana and a supermarket floor are not the same problem. Here is what we put in for each.

KIRANA · GROCERY SHOP

Neighbourhood grocery

Quick billing for a shop where half the stock is loose and most customers are regulars.

  • Weighing scale straight into the bill for grains and pulses
  • Barcode billing for packed goods
  • Category-wise stock — dairy, staples, FMCG
  • Reorder alerts before a fast mover runs out
  • Credit customers and outstanding tracking
  • GST bills without a second thought
DEPARTMENTAL STORE

Departmental store

A wider range across food and non-food, where knowing what earns is the hard part.

  • Department-wise stock: grocery, FMCG, dairy, produce, non-food
  • Separate reorder levels and auto-reorder per department
  • Real-time profit by department, category and brand
  • Top sellers and dead stock identified for you
  • Shelf tags and price labels printed in store
  • Supplier management with purchase orders and outstanding
SUPERMARKET

Supermarket floor

Thousands of SKUs and a queue at the counter — built for the rush.

  • Several billing counters running at once
  • Cash, card, UPI and split payments
  • Digital scale for produce, bakery and bulk items
  • Offers applied automatically — BOGO, combo, time-limited
  • Customer loyalty points with tiers and SMS/WhatsApp alerts
  • Shelf audits and stock-takes on mobile while the floor keeps running
MULTI-STORE

Grocery chains

Several stores run as one business, with one version of stock and price.

  • Centralised inventory and pricing across branches
  • One shared stock truth, not separate spreadsheets
  • Stock transfers between stores
  • Store-wise sales, margin and department reporting
  • Role-based access so staff see only their own store
  • Cloud edition for access from anywhere

What SwilERP handles in a grocery business

The things general billing software gets wrong about groceries: loose weight, department margins, and offers that change every week.

Weighing scale integration — digital scales feed weight straight into the bill for loose grains, pulses, fresh produce and bakery.
Multi-counter POS — several counters billing at once on the same live stock, with cash, card, UPI and split payments.
Barcode & label printing — price labels, shelf tags and barcode stickers printed in your own store.
Department-wise inventory — grocery, FMCG, dairy, produce and non-food tracked separately, each with its own reorder level.
Auto-reorder & stock alerts — configurable reorder levels so a fast mover is reordered before the shelf is empty.
Offers & promotions — percentage discounts, combo offers, buy-one-get-one and time-limited schemes, applied automatically at billing.
Customer loyalty — points accumulated and redeemed, tier-based benefits, and offer alerts by SMS or WhatsApp.
Department-wise P&L — real-time profitability by department, category and brand, with top sellers and dead stock flagged.
Supplier & purchase management — multiple suppliers, purchase orders, payments and outstanding balances in one place.
Home delivery orders — delivery orders recorded and tracked, including payment collected on delivery.
Shrinkage & shelf audit — mobile stock-takes so shortages are found without shutting the floor.
GST-ready billing — GST calculated automatically, tax invoices raised, and records kept ready for filing.

SwilERP is trusted by 35,000+ businesses across India & Nepal. Full grocery feature list on swindia.com →

Alongside SwilERP

Two more Swil products we set up with it, depending on how your counter and stockroom actually run.

At the counter & on the floor

SwilPOS

Billing and order-taking on a phone or tablet — useful as an extra counter when the queue builds, and for taking orders on the shop floor. Barcode scanning, sales orders, invoicing, receipts and outstanding recorded on the spot, with two-way sync to your live SwilERP data using the same users and masters as the desktop.

Stockroom & warehouse

SwilSORT

SwilERP's complete warehouse management, run from the floor on SwilSORT — goods receipt with automatic putaway suggestions, bin and rack level location tracking so any item is found instantly, optimised pick lists that cut walking time, packing and dispatch, returns and damaged-goods handling, and throughput, utilisation and accuracy reporting. Barcode scanning runs right through receiving, putaway, picking and dispatch, across unlimited warehouses with inter-warehouse transfers.

Businesses running SwilERP

GROCERY & RETAIL BUSINESSES ON SWILERP · INDIA & NEPAL

Town Mart Shree Krishna Supermarket Grah Shobha Anandi Enterprises Rama's Roop Ji Sakhi Jaipur Nutech Ascentis

SwilERP runs 35,000+ businesses across India and Nepal through SWIL and its partner network. In West Bengal, we are the people who set it up, customise it and support it. See more on swindia.com →

Over 5,000 businesses across pharma, FMCG, retail, textile, apparel, footwear and manufacturing run on software we have set up and stand behind.

30 years in business
SWIL Authorized Platinum Partner

Setup, staff training and day-to-day support are handled by our own Kolkata team — so when billing stops during your busiest hour, you reach people who know your setup.

Local, dedicated support
Not a distant call centre

SwilERP alone runs 35,000+ businesses across India & Nepal, refined over years on real shop floors rather than in a demo.

Proven Swil products
35,000+ businesses

See our own customers →

Questions grocery businesses ask us

The things we are asked most often before a changeover.

Does it work with a weighing scale for loose items?

Yes. Digital weighing scales integrate with billing, so weight is captured automatically for loose grains, pulses, fresh produce, bakery and other bulk items rather than being typed in by hand.

Can I run more than one billing counter?

Yes. Several billing counters can run at the same time on the same live stock, accepting cash, card, UPI and split payments — which is what keeps a queue moving at peak hours.

Can I print shelf tags and price labels myself?

Yes. Price labels, shelf tags and barcode stickers can all be printed in your own store, and billing is by barcode scan with stock updating as you go.

How do combo offers and buy-one-get-one work?

Offers are set up once and applied automatically at billing — percentage discounts, combo offers, buy-one-get-one and time-limited promotions — so your counter staff do not have to remember which scheme is running.

Can I run a loyalty or points scheme for regular customers?

Yes. Points can be accumulated and redeemed with tier-based benefits, and customers can be notified about offers and point balances by SMS or WhatsApp.

Can I see which departments actually make money?

Yes. Real-time profitability is reported by department, category and brand, alongside top sellers and dead stock — so buying decisions are based on figures rather than instinct.

Can I manage home delivery orders?

Yes. Home delivery orders can be recorded and tracked through to delivery, including collecting payment on delivery.

If we switch, do we lose the data in our current software?

No. We move it across. Whatever you are running at the moment, your masters — customers, suppliers and items — along with your transaction history can be brought into SwilERP, so you go live with your own business already loaded rather than an empty system and a year of history in a filing cabinet. Bringing the data over is part of the setup we do, not a separate project you pay for later.

Do you cover my area outside Kolkata?

Yes. Beyond Kolkata, Howrah and Hooghly we work through a network of sub-dealers covering the whole of Midnapore including Egra and Contai, plus Berhampore, Purulia, Bankura, Siliguri, Jalpaiguri, Alipurduar, Cooch Behar and the rest of West Bengal. Sales and setup visits are made on site; day-to-day support is delivered online, so help reaches you in minutes rather than waiting for someone to travel.

Talk to us about your store.

Tell us how you sell today — counter, floor or several branches — and we'll show you exactly what fits.

Call +91 96747 43738